Open the order board
Use the dashboard orders area before guests begin scanning.
Run service from the live order dashboard
Keep the dashboard open during service. New orders arrive through a live listener and should move through clear status stages so staff and guests see the same progress.
Procedure
Complete the workflow in order
Acknowledge new orders
Review the table, items, notes, and total before accepting the order.
Update preparation status
Move the order through preparing, ready, and served as the work progresses.
Complete the order
Use paid or the appropriate final state after the restaurant completes its existing payment process.
Verification
Confirm the expected result
- The dashboard device is online and audible.
- A test order appears without refreshing.
- Staff agree on who changes each status.
- The final status matches the real service outcome.